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  1. None of the product links are correct

    None of my product thumbnails link to the correct product. Clicking on the coffee cup thumbnail will open a shirt. Clicking on a women's shirt will open a sweatshirt etc..

    https://shop.spreadshirt.com/halosmyth/

    4 votes
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      5 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
    • Shop editor problem

      Hi, I need to report an error during the shop's editor: I want to organize my products for design but if I do so, it shows me only t-shirts and no other product. Please help me to organize my products because like this is a real mess.
      This is my shop: https://shop.spreadshirt.it/MT3design/?noCache=true

      2 votes
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        4 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →

        Hi there,
        We are experiencing some technical issues which are causing some glitches in the system: shops not updating and wrong linking etc. This is temporary however, and will sort itself out on it’s own. Thank you for your patience.

      • Issue with embedded code

        I've had an embedded shop on my website http://www.lazyrolling.com/home1

        One month ago it stopped working and is only showing a link to: https://shop.spreadshirt.se/LazyRolling/
        When clicking the link I'm directed to my shop in Spreadshirt and thrown back after one second.

        My website supplier has tested the embed widget on my site and it seems to be working correctly. They could add and remove custom embedded codes and they are showing all fine.

        The issue must be down to the code itself.
        Here is a copy of that code:
        <div id="myShop">
        <a href="//shop.spreadshirt.se/LazyRolling">LazyRolling</a>
        </div>

        <script>
        var spread_shop_config = {
        shopName: 'LazyRolling', …

        1 vote
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          resolved  ·  2 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
        • copyright

          Hi!
          is using quotes from songs or movies a copyright violation?
          I've been looking around in the forum but I wasn't able to find an answer.
          Thank you in advance,
          Greta

          1 vote
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            0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
          • iframe checkout bug

            We use Spreadshirt API on 4 different websites which are white-label platforms. We used to include the checkout inside an iframe on our own website, it allows us to embed spreadshirt checkout with our website layout. After opening the basket, when the user clicks the checkout button the checkout will appear in a iframe. But a problem appeared this week, now Spreadshirt checkout is forcing a redirection outside the iframe which forces the user to leave our website. The user is redirected to Spreadshirt.com domain and we really don't like this. Please provide a way to opt-out from this new…

            1 vote
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              0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →

              This was a change that was recently implemented globally on account of security concerns and critical usability risks. That is why we have to force it to run as standalone.

              I’ve heard that you’re already in contact with our people via email – I hope that things are in order!

            • Designs are in wrong position on the article in webshop...

              I'm starting to be a partner of you guys because I realy like the concept. I made seven designs and did a test by sending myself a baby romper.

              The romper you send me looked totally different then the design online and the nitting of the romper it self was skewed. You guys payd me back the amount, that was service as it supposed to be.

              So because of the service I was convinced of the partnership with you guys. Last week I activated my shop and I saw that some of the designs of another article of the same…

              1 vote
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                3 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →

                Hello, thanks foy your reply.
                We are aware of the display issues you’ve mentioned. We are working to resolve them but unfortunately have no clear timeline for them.

                I’ve transferred your idea about using your own model pictures, at the moment I cannot say if this is something we’ve planned.

                Delivery and scale of design depends on a multiple factors, f.ex on very large sizes, the print will always be smaller than online.

              • Phantom Category

                There is a mystery category "Sports wear" in topics but not in the user area so I can delete i

                1 vote
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                  resolved  ·  4 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                • Social networks links doesn't work on the website like instragram facebook and twitter

                  Social networks links doesn't work on the website like instragram facebook and twitter

                  1 vote
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                    resolved  ·  1 comment  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                  • Custom menu

                    Hi,
                    I would love to be able to create a custom menu, instead of men, woman, and so on. I would like to create a menu with sub-menu to product related to that design.

                    In my case I would love to have the following

                    Landskap (main menu) (I have 25 different motives)
                    -Västragötaland (motives sub-menu) (now all product related to this would go there.
                    -Next motives sub-menu
                    -And so on

                    Is this possible?

                    2 votes
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                    • Hello, I have a problem with the products that are seen in my store. With one of my designs "Deejay J.J.F" for example, mark that it was mad

                      Hello, I have a problem with the products that are seen in my store. With one of my designs "Deejay J.J.F" for example, mark that it was made a model of men's shirt and one of the best-selling format women, it turns out that 6 different models appear instead of 2. Why ?. The same thing happens with the rest of my designs.

                      1 vote
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                        0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                      • Backgrounds of rectangular grafics/pictures

                        I'm a photographer and my photos have a rectangular shape. The problem is that every photo is within a random and impossible color square that doesn't fit the image, and sometimes the contrast is so strong that the background kills the photo.
                        Would it be possible to match these backgrounds with that of the page (in my example white)?

                        1 vote
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                        • Is it possible to have social media share buttons for the product pages?

                          I have seen a couple of posts that give the impression this function is available but I cant find the option in shop admin.

                          1 vote
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                            1 comment  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                          • Can't switch of "Spreadshirt designs" in shop

                            I have switched off "Spreadshirts designs and customer uploads in my shop but they are still there

                            1 vote
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                              1 comment  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                            • Showing wrong Spreadshirts

                              Hi

                              In this shop shop.spreadshirt.dk/oelshirts hoodies come up when you click on sweatshirts. When you click on the hoodie, a t-shirt comes up.

                              I have disabled hoodies, but enabled sweats. What is the problem?
                              Shop-ID: 100202794

                              Best regards
                              Jan Erik

                              1 vote
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                                0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →

                                Hello,
                                we are experiencing some technical issues which unfortunately cause glitches in the system. This can mean wrong links, shop not updating etc. The problem will however resolve itself. Thank you for your understanding. If this problem persists for longer than a couple of days, please get in touch again.

                              • Product links not correct

                                Hi. I am having multiple people reporting to me (a shop owner) that when (for example) they click a snapback with a certrain design, they are redirected to a tshirt... and this happens with nearly every design in my shop. I've seen this bug has been descrined before by Smyth. this is my shop : www.shop.spreadshirt.be/cuypersclothing

                                1 vote
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                                  0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hello,
                                  we are experiencing some technical issues which unfortunately cause glitches in the system. This can mean wrong links, shop not updating etc. The problem will however resolve itself. Thank you for your understanding.

                                • I'm sorry I'm new waiting to receive Your ok to my products as partner.How will I have a link to my products for my web pages?Thank You,M.

                                  I'm sorry I'm new waiting to receive Your ok to my products as partner.How will I have a link to my products for my web pages?Thank You,Mauro Ciccozzi.

                                  1 vote
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                                    resolved  ·  2 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                  • iOS app

                                    Need a iOS app for the iPhone please

                                    1 vote
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                                    • One of my designs was rejected due to: Rights unknown.

                                      One of my designs was rejected due to: Rights unknown. I've got all the files on my PC, I made this artwork, and yes i am selling it on other sites.
                                      Its my right to sell it wherever i wish. Should I send you the .ai files to prove it?

                                      1 vote
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                                        0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Can't publish anything in my store

                                        I have uploaded my designs and now i'm trying to upload it to my store, but nothing happens. The website says that they are uploaded but when i'm looking in the store it's nothing there.

                                        //Tor

                                        7 votes
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                                          10 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                          resolved  ·  Johanna responded

                                          This issue should be fixed now. Please let me know if your designs still don’t show up. Thank you!

                                        • My shop is a complete mess

                                          Today my shop appears with "random" products and designs. Nothing that should be there. Is spreadshirt broken? Shop id is 100112333.

                                          3 votes
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                                            resolved  ·  3 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
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