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How can we improve your Spreadshirt experience?

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  1. Create, limit and delete single products and colours

    i wannt to be able to actually make one design for one shirt not for all the shirts but also limit the shirt color.

    20 votes
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      12 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →

      Hi, it is important that you keep voting for this so I can argue for this feature request in upcoming team meetings. (with many different developments going on, it is important for us to prioritize – and the number of votes is a good indication)

    • When I uncheck "Include spreadshirt designs" this option still works, and my designs don't appear

      I think there is a problem applying changes. At first, the system allow me to apply changes in "T-Shirt Designer option" and in "Edit Shop Settings". Now I have no "Apply Changes" button in the global settings menu.

      2 votes
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        4 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →

        Hi, I just checked. I don’t see any Spreadshirt designs in your T-Shirt-Designer right now. Seems to be a temporary thing.
        Concerning the deleted designs which are still showing: There is a delay. It takes up to three days until the changes become effective right now. (Same as new products which take longer than usual to show up).
        I will let you know as soon as we know why there is a different number of designs on different domains!
        Thank you for your patience.

      • Copy choices in editor

        I would like to copy product colors from one design to another - or add a new design to an existing one. (To save time editing).
        Rignt now the product colors seem to be chosen randomly and I have to edit them to avoid dark designs on dark products.

        If I could choose 'dark products + light design', 'light products + dark design' and 'colored products' (maybe even 'red/pink etc. products)', that could help a lot too.

        3 votes
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          Hi, your account is currently based on the user area. That’s an old shop administration user interface which is not being updated anymore. In the future, all shop owners will be using the partner area, which is more user-friendy than the user area. Since the partner area is still in its beta phase with some important features still missing, it will take some time until you can be migrated to this new system. Until then, we are making sure that it will offer most of the features you mentioned.

        • Can't get rid of unwanted products

          I used to like Spreadshirt but now some person on the spreadshirt team came up with the worst idea ever...this grouped or collection thing. If I want to select a single product then why is it FORCING me to put some other products up that I don't want. You have lost a lot of customers off of this stupid idea. Revert back to the original spreadshirt or I and many others will leave this website.

          3 votes
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          • Products created not showing up in marketplace

            I created a few designs with product collection but almost all of my products are not showing up in the marketplace. The only product that is in the marketplace is the first tshirt design I created but it is shown in a hoodie with different color. Even in my statistics page it shows 'None of your products are on the Marketplace.'. It's been more than a week, none of the products are shown in the marketplace.

            1 vote
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              1 comment  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →

              Hi adrian, please let me know your user ID and at least one design ID / product ID which can’t be found on the market place. That makes it easier for me to retrace the problem. Thank you!

            • Wrong products and colours show up in stor and sorting.

              Both in my shop and when I go to sort the order of my products it's just filled with products, colours, etc. that are not the ones i have selected and designed under motives.
              Please help me fix this!
              All the best!
              /Alex

              1 vote
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                1 comment  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
              • designs not being added to cart

                Hi There, I don't seem to be able to add items to my cart on our website. When I click on an item and add to cart it wont go into the cart.

                Just hoping you can help me figure out how to correct this problem.

                3 votes
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                  5 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →

                  We fixed a few bugs of the basket a month ago. Your browser might have cached an old version of the shop. Please try to delete your cache and try again. let me know in case you still encounter the problem.

                • My shop is a complete mess

                  Today my shop appears with "random" products and designs. Nothing that should be there. Is spreadshirt broken? Shop id is 100112333.

                  1 vote
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                    3 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →

                    Hi! I looked at your inactive shop. What do you mean by random? Are there products showing which you haven’t created or are there products missing which you want to be visible?

                  • Shopping Cart Icon Appears Incorrectly

                    I have a Spreadshirt shop which has been embedded in a Squarespace website. The problem I'm having is, some of the shop icons are not displaying correctly for some reason. The cart icon is appearing as the letter 'C' and the zoom/magnifying glass icon is appearing as the letter 'Z'. Has anyone experienced this before or know how to fix it?

                    You can see the problem here:
                    http://thetshirtcollective.com/printed-tees

                    Any help would be greatly appreciated.

                    1 vote
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                      0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                    • Product suggestion: Products for pets/dogs, leashes ...

                      I'd like to offer products for pets too. Dog and cat clothing and animal training equipment (treat bags etc.). Any chance you'd be offering such items in the near future?

                      10 votes
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                      • Unable to set design size for teenager shirts

                        Is there any way I can resize the design on the Teenager t-shirt? I don't seem able to access this particular product and the design always looks too small on the shop pages.
                        Shop URL is https://shop.spreadshirt.co.uk/Guitar53/

                        1 vote
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                          1 comment  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                        • items not appearing in store

                          so I currently have 3 designs for my personal merch on my store but none of it is showing up even though its all been approved. I was wondering how i could fix it?

                          1 vote
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                            0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi, thanks for providing screenshots. Have the new products appeared by now? it takes a while at the moment. If not, please give me your shop ID, so I can have a look. Thanks!

                          • Pre-defined logo positions

                            There should be some pre-defined positions of the graphics.

                            Like

                            Chest center
                            Left Chest
                            Right chest
                            Back Center

                            Etc

                            1 vote
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                            • Add multiple graphics on a single design.

                              I really need the possibilty to add 2 different graphics to the same product. It used to be possible in the old user interface, but since the new interface has been rolled out, you can only add 1 logo to each product, which seems very very strange.

                              1 vote
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                              • It errors out on address

                                Will not let me save my address so that I can get paid

                                1 vote
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                                  0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hi please, let me know your Partner ID so I can check your account. Also I’d suggest that you delete the graphic which you uploaded (if you want to keep your data private). Thank you!

                                • The search function in Shop preview seems 'cut off'. Does the Live one look correct?

                                  The search function in Shop preview seems 'cut off'. Does the Live one look correct?

                                  1 vote
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                                    1 comment  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi Stuart, good news for the cut-off search function: Our developers are currently working on this bug, so it should get fixed next week.
                                    The sorting problems are also being taken care of next week, I will post a status update as soon as this works again. Thank you for notifying us!

                                  • Outline Design box on front page.

                                    When choosing to show the deisgn rather than the product on my front page, I would like to be able to "outline" with a color the design box.

                                    1 vote
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                                    • Show date next to UserVoice questions

                                      Can you show the date by the questions so we can see when is right now.

                                      1 vote
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                                      • 3 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Direct deposit for canadian residents

                                          Please bring this. It's very important for us. US residents can opt-in but not canadians. Both Spreadshirt and partners would benefit from it. Less transaction fees from paypal, faster payments, easier tax statements, no risk of withholding, ...

                                          Why it's available for US but not Canada ? Canadian residents just have to open an USD bank account if the reason is about foreign currency exchange.

                                          Thanks for considering this suggestion !

                                          2 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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