Seller Feedback

Spreadshirt’s feedback page for Shop owners and Marketplace designers is currently inactive. Your bug reports and feature requests won’t be moderated from July 1st until October 1st 2017. Please don’t expect an answer during that time. In case of questions or problems please contact partner@spreadshirt.net.

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  1. Create, limit and delete single products and colours

    i wannt to be able to actually make one design for one shirt not for all the shirts but also limit the shirt color.

    30 votes
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      Hi, it is important that you keep voting for this so I can argue for this feature request in upcoming team meetings. (with many different developments going on, it is important for us to prioritize – and the number of votes is a good indication)

    • Unable to set design size for teenager shirts

      Is there any way I can resize the design on the Teenager t-shirt? I don't seem able to access this particular product and the design always looks too small on the shop pages.
      Shop URL is https://shop.spreadshirt.co.uk/Guitar53/

      1 vote
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        6 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
      • T-Shirt designer: different number of designs available (depending on domain)

        I think there is a problem applying changes. At first, the system allow me to apply changes in "T-Shirt Designer option" and in "Edit Shop Settings". Now I have no "Apply Changes" button in the global settings menu.

        2 votes
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          4 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →

          Hi, I just checked. I don’t see any Spreadshirt designs in your T-Shirt-Designer right now. Seems to be a temporary thing.
          Concerning the deleted designs which are still showing: There is a delay. It takes up to three days until the changes become effective right now. (Same as new products which take longer than usual to show up).
          I will let you know as soon as we know why there is a different number of designs on different domains!
          Thank you for your patience.

        • Copy choices in editor

          I would like to copy product colors from one design to another - or add a new design to an existing one. (To save time editing).
          Rignt now the product colors seem to be chosen randomly and I have to edit them to avoid dark designs on dark products.

          If I could choose 'dark products + light design', 'light products + dark design' and 'colored products' (maybe even 'red/pink etc. products)', that could help a lot too.

          3 votes
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            Hi, your account is currently based on the user area. That’s an old shop administration user interface which is not being updated anymore. In the future, all shop owners will be using the partner area, which is more user-friendy than the user area. Since the partner area is still in its beta phase with some important features still missing, it will take some time until you can be migrated to this new system. Until then, we are making sure that it will offer most of the features you mentioned.

          • Design couldn't be rendered

            Why doesn't this file work? If you possibly can, please make it work. I want to upload it

            1 vote
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              0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
            • My shop is a complete mess

              Today my shop appears with "random" products and designs. Nothing that should be there. Is spreadshirt broken? Shop id is 100112333.

              1 vote
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                3 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →

                Hi! I looked at your inactive shop. What do you mean by random? Are there products showing which you haven’t created or are there products missing which you want to be visible?

              • Shopping Cart Icon Appears Incorrectly

                I have a Spreadshirt shop which has been embedded in a Squarespace website. The problem I'm having is, some of the shop icons are not displaying correctly for some reason. The cart icon is appearing as the letter 'C' and the zoom/magnifying glass icon is appearing as the letter 'Z'. Has anyone experienced this before or know how to fix it?

                You can see the problem here:
                http://thetshirtcollective.com/printed-tees

                Any help would be greatly appreciated.

                1 vote
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                  0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi, I forwarded your problem to our developers, but havn’t heard back. The problem is that your website is using a font which is not supported, so there’s a CSS conflict. Please be aware that this bug report / feature request – forum will be deactivated until October, so please turn to partner@spreadshirt.net to find out about the progress of this. Thank you!

                • Product suggestion: Products for pets/dogs, leashes ...

                  I'd like to offer products for pets too. Dog and cat clothing and animal training equipment (treat bags etc.). Any chance you'd be offering such items in the near future?

                  10 votes
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                  • Pre-defined logo positions

                    There should be some pre-defined positions of the graphics.

                    Like

                    Chest center
                    Left Chest
                    Right chest
                    Back Center

                    Etc

                    1 vote
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                    • Add multiple graphics on a single design.

                      I really need the possibilty to add 2 different graphics to the same product. It used to be possible in the old user interface, but since the new interface has been rolled out, you can only add 1 logo to each product, which seems very very strange.

                      1 vote
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                      • Outline Design box on front page.

                        When choosing to show the deisgn rather than the product on my front page, I would like to be able to "outline" with a color the design box.

                        1 vote
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                        • Direct deposit for canadian residents

                          Please bring this. It's very important for us. US residents can opt-in but not canadians. Both Spreadshirt and partners would benefit from it. Less transaction fees from paypal, faster payments, easier tax statements, no risk of withholding, ...

                          Why it's available for US but not Canada ? Canadian residents just have to open an USD bank account if the reason is about foreign currency exchange.

                          Thanks for considering this suggestion !

                          2 votes
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                          • Go back to previous shop functionality (or make it better)

                            I am sorry to say I have gone from a highly satisfied to a really, really disappointed customer…

                            I have really enjoyed setting up a Spreadsheet shop a while back ande really gotten to like the system.
                            I have been telling the world how great your service is and as a result I recently promised to set up a Preadshirt shop like my own for some friends business.

                            Then I realize you have completely changed the functionality, removing some of the fundamental features… Instead I am trapped in an irrational ”Collection” feature.
                            I can no longer any way of designing…

                            32 votes
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                              Hi,

                              we are getting rid of the collections by January. Instead you will be able to chose certain product groups. Moreover you will also be able to adjust the position of the design on each product groups individually.

                            • When I edit position of the design, it appears wrong in the preview after I save it.

                              I carefully resize and position my design and click ‘Done’, but when it returns to ‘Preview and edit your products’ screen, it isn’t right. This doesn’t happen with all items, I noticed it with buttons and phone cases.
                              Also, when I change the colour of the mug handle, it doesn’t update the picture.

                              12 votes
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                                0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                              • security/password: Two factor authentication

                                Because people store personal information in their accounts, including tax information, Spreadsheet has a responsibility to make these accounts more secure. Spreadsheet can easily do this by offering two factor authentication options to account holders.

                                3 votes
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                                • I am experiencing errors with pricing / Linux

                                  I can't differentiate pricing on my products (e.g. I want to charge more for male t-shirts than for female), nor can I set any extra price where there usued to be a box into which to type the amount.

                                  Also I keep getting errors like in the attached picture, regardless of browser. Linux.

                                  1 vote
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                                    0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 2 votes
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                                    • Hoodie strings / laces on product pictures

                                      I would like to suggest again that the hoodie and long sleeve templates should have the laces/strings folded or knotted away from the chest area where designs are usually placed because putting a design on top of the laces doesn't make the product look legit. This is a turn off for customers who get the impression that the product on display is just a concept. Customers tend to be sold to if they perceive a product, especially clothing to be real without the factory-production perception which could easily be attributed to delay or over represented in catalog.

                                      As a user…

                                      4 votes
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                                      • I see & appearing multiple times in my shop

                                        I see & appearing multiple times in my shop, shop-ID: 100117813.

                                        1 vote
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                                          0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Cant buy some items from my shop

                                          A lot of the items in my shop do not work i add them to basket to buy and when i go to check out it displays $0.00 or just clears the basket. its a shame because i cant buy any of the better more expensive items.
                                          Shop ID: 100136405

                                          1 vote
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                                            0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
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