Partner Feedback - North America & Australia

How can we improve your Spreadshirt experience?

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  1. Render Issue

    When I click browse to upload a file, it won't render the file.

    1 vote
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      4 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
    • I added new products and they are not showing up in my shop

      I am promoting new items I've added and I've been waiting for them to be visible to customers ALL DAY, still nothing. Frustrated. Please help!

      6 votes
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        5 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
      • Plus Size shirts for women that actually get into the plus size range...

        your 2x fits like a large and the 3x is never in stock and limited.. many would pay more for the option of a larger women shirt selection...

        6 votes
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        • I have been attempting to add a design for over a week. I continually receive an error at the end when I try to add it.

          I have been attempting to add a design for over a week. I continually receive an error at the end when I try to add it.

          1 vote
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            1 comment  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
          • Better Sorting of Products

            Hi there. I've just opened a shop and i don't see a way to design a shirt for just one specific style like there is for the create your own products. just wondering if there is a way to do that in the partner menu.

            1 vote
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            • Why my account can not login to the system even though I wrote correctly and filled all the information. Looking forward for your review and

              Why my account can not login to the system even though I wrote correctly and filled all the information. Looking forward for your review and help check it out for me

              2 votes
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                1 comment  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
              • Help

                I really want to sell hats on my shop. How do I do that?

                2 votes
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                  1 comment  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                • I have created a shop but 1. not all of the product is showing for me to select and 2.

                  I have just created my shop but I have encountered a few issues.

                  1) When I am choosing items to put in my shop, not all items appear (eg. it shows just the white mug, when there are at least 2-3 others)

                  2) The colours of the t-shirts on the home page of my shop are different than what I chose as my default.

                  1 vote
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                    2 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →

                    Hi there,
                    It’s a little hard to answer with 100% certitude as your shop is not active – but I imagine this is what’s going on:
                    1) That white mug actually presents a whole product group. So the multiple mugs will be available in your shop once you publish it.
                    2) There might not be that specific default colour available for some items in a product group, so then that colour unfortunately won’t be displayed.

                  • Administration: Filter data on shop and CVS is not exporting all data

                    When exporting data in CVS, the data exported is only the data that is seen on the displayed page. If your data covers multiple pages than only the first page is exported.

                    Additionally you can not filter data based on the shop you're selling the products and designs.

                    Also the overview of the total revenue is missing like in the previous version.

                    2 votes
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                      0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                    • choosing items

                      i would like to be able to add hats and leggings to my store with my designs

                      4 votes
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                        Hi Marie,
                        You can add hats to your store! Just pick the design you want to add the hats on and in the design settings, click “Edit” in Product groups. There you can enable the product group “Hats”.

                        For the leggings, thanks for the request. I’ve forwarded it to our apparel team.

                      • I changed my logo size / position on my hoody, but it isn't being applied to all types

                        Hi,

                        I changed the position and size of my design on my hoodies and it's being applied to my premium hoodies, but not my standard hoodies. In fact I don't even get to see my standard hoodies or select/unselect them when I am adjusting my design options. Please help.

                        2 votes
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                          1 comment  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →

                          Hi there Willy,
                          Yes, this issue is known and we are aware of it. The system should position the design automatically on all products present in the product group, but obviously that does not work on all items. Thanks for reporting this.

                        • Can't Add to Cart

                          Whenever I click "Add to Cart" or "Get Price" on my custom shirt, I get a message saying "We're sorry, an error has occurred. Please try again later." This also happens when I try to save and email my designs. Usually when I try again later it still happens. Please help! I just want to buy my shirt!

                          1 vote
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                          • 1 vote
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                            • Colour Wheel

                              I wish you could pick your own colour. For example, with the hoodies that have a certain colour sleeve and a certain colour body, there are only 3 options: Grey black, grey blue, and grey red. I find this a little annoying because the options are so limited and I think there should be some sort of colour wheel option for this stuff. Thanks!

                              1 vote
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                              • 1 vote
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                                  0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                • in process

                                  How can I delete several failed designs still "in process"? Now I can't upload a working design because there are five in process since last night. Help!

                                  1 vote
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                                    1 comment  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 1 vote
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                                      0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                    • More than one design per product - print designs on front / back /sleeves

                                      I'd like to be able to make a shirt with two pieces of art on it: one on the left front breast (pocket area) and a large image on the back.

                                      45 votes
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                                        planned  ·  Johanna responded

                                        Hi Philip,

                                        thank you for submitting your request. We have this feature on our list but due to other projects, it probably won’t be released this year. I will update the status as soon as I know more. Thank you for your patience!

                                      • My new products are not showing

                                        I am promoting new items I've added and they have not shown up in the actual shop in 24 hours. They show in products etc but are not carrying over to the shop itself

                                        2 votes
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                                          0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 2 votes
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