Partner Feedback - North America & Australia

How can we improve your Spreadshirt experience?

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  1. I added new products and they are not showing up in my shop

    I am promoting new items I've added and I've been waiting for them to be visible to customers ALL DAY, still nothing. Frustrated. Please help!

    4 votes
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      1 comment  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
    • I added new products to my shop and none are showing up.

      I added new products to my shop (IncarnateOfficial) and none are showing up.

      1 vote
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        2 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
      • Item selected goes to the mens short sleeve t-shirt, instead of the item selected

        Every time a item is selected from my store it doesn't go to that specific item to purchase, it goes to the mens T-shirt. I have a newly launched store that I promoted to my subscribers and would love to have this resolved ASAP please.

        My Store Link: https://shop.spreadshirt.com/SteffaniesJourney

        2 votes
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          0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
        • shirt picture is wrong?

          So, a lot of times I like to go on my shop and look at my shirts and everything and for the most part it works fine, one of my products is a long sleeve shirt but every time i click it, instead of it being a long sleeve it shows the short sleeve shirt and I have no idea how to fix this.

          2 votes
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            0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
          • Plus Size shirts for women that actually get into the plus size range...

            your 2x fits like a large and the 3x is never in stock and limited.. many would pay more for the option of a larger women shirt selection...

            2 votes
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            • choosing items

              i would like to be able to add hats and leggings to my store with my designs

              2 votes
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                Hi Marie,
                You can add hats to your store! Just pick the design you want to add the hats on and in the design settings, click “Edit” in Product groups. There you can enable the product group “Hats”.

                For the leggings, thanks for the request. I’ve forwarded it to our apparel team.

              • Products not showing up in Marketplace

                I've created 3 different product groups but only 1 is showing up on my market place. Each product is showing its active, yet its not showing up. What am I doing wrong here?

                4 votes
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                  0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                • I changed my logo size / position on my hoody, but it isn't being applied to all types

                  Hi,

                  I changed the position and size of my design on my hoodies and it's being applied to my premium hoodies, but not my standard hoodies. In fact I don't even get to see my standard hoodies or select/unselect them when I am adjusting my design options. Please help.

                  1 vote
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                    0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                    • "An error occurred while creating your product on the server. Please try again."

                      Hey there. I've been trying to create a product in my store for weeks now but I keep getting this prompt saying that "An error occurred while creating your product on the server. Please try again."

                      I've looked everywhere for an answer to this but I can't find any. If there's anything you folks can do to help, it would be deeply appreciated! Thank you :)

                      1 vote
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                        0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                      • More than one design per product - print designs on front / back /sleeves

                        I'd like to be able to make a shirt with two pieces of art on it: one on the left front breast (pocket area) and a large image on the back.

                        31 votes
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                          planned  ·  JohannaJohanna responded

                          Hi Philip,

                          thank you for submitting your request. We have this feature on our list but due to other projects, it probably won’t be released this year. I will update the status as soon as I know more. Thank you for your patience!

                        • 1 vote
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                          • My sales don't show up in statistics

                            I have some sales, but none of them is shown neither in design nor product statistics. I've already contacted email support, but they couldn't fix what they told me is a glitch in the system. Could you help?

                            1 vote
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                              0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                            • Two-factor authentication

                              Additional security for our accounts. This should be a web standard.

                              2 votes
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                              • Can't put designs on sleeves

                                I wanted to make a sweatshirt with a design on the front back and sleeves but so far it wont let me put a design on the sleeves, it just shows a error symbol and i don't know if its the dimensions or just a bug, Please help!

                                1 vote
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                                  0 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                • I'd like the ability to enable/disable colors by product catagory.

                                  Be able to disable white shirts for white designs for example.

                                  5 votes
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                                    planned  ·  JohannaJohanna responded

                                    Hi, maybe it would help if you upload the same design a second time? This way, you can edit them independently.

                                  • Create Categories for Products

                                    I would like to be able to make categories in the store.

                                    4 votes
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                                    • i was trying to create hats with a vector design but when i upload a file it comes up as a black rectangle

                                      i was trying to create hats with a vector design but when i upload a file it comes up as a black rectangle how can i fix this?

                                      1 vote
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                                        2 comments  ·  Problem solving and bug feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                      • I want to be able to make custom labels

                                        I want to be able to print my logo inside the neck of the apparell I'm designing, either on a sew on label or directly on the fabric. Custom labels elsewhere on t shirts would be fine as well.

                                        3 votes
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                                          under review  ·  JohannaJohanna responded

                                          Thank you for your feedback – This is a rather big project which we are currently not planning to work on. Of course I will forward it to the responsible team!

                                        • Swimwear

                                          I would like to request that swimwear be added to the customizable products list.

                                          2 votes
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